Airbnb service fees - Airbnb Help Center (2024)

FAQs

Airbnb service fees - Airbnb Help Center? ›

Most guest service fees are under 14.2% of the booking subtotal (the booking subtotal includes the nightly price and any additional fees charged by the Host, but excludes the guest service fee and taxes). The guest service fee varies based on a variety of factors and may be higher or lower depending on the booking.

Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation.

It could be beneficial to encourage direct bookings if you already have a website for your rental property. You would be able to avoid paying the Airbnb service fee by doing this. You should be aware, though, that this also implies that you will not be using Airbnb's administrative or customer service.

Guest Fee: Guests are charged a service fee that generally ranges from 13% to 20% of the booking subtotal. This fee varies based on factors like the length of stay and the guest's location. For stays of 28 nights or longer, the guest service fee may be reduced.

While booking on AirBnB, is it possible to negotiate the price with the host? Yes, it is possible. Some hosts might send a link of direct booking website where you and hosts don't need to pay service fee for your booking. So just give it a try, you won't lose anything if you don't sucess.

To help Airbnb run smoothly and to cover the cost of services like 24/7 customer support, we charge a service fee when a booking is confirmed. There are 2 different fee structures for stays: a split fee and a Host-only fee.

In short, no. You can't reduce the overall service fee. However, you can reduce your cost as the host by introducing the split-fee option. You could also consider reviewing your cancellation policy, as hosts with stricter policies typically have higher service fees.

The Host service fee, which is generally 3% of your booking subtotal ($10.80 USD), is deducted from your earnings, and a service fee of 14% ($50.40 USD) is charged to guests and included in the total price they pay.

The commissions and fees Airbnb keeps for hosting your property in their portal, or the amounts you pay to property rental companies or vacation rental software solutions, are tax deductible. These fees are considered ordinary and necessary for the day-to-day running of a business like yours.

Money-related issues

You can use our Resolution Center within 60 days of your reservation's checkout date to request or send money for things related to your Airbnb trip. It helps to have any photos or other relevant evidence ready when you submit a Resolution Center request.

Can Airbnb service fee be refunded? ›

The service fee is refundable if you cancel before your reservation's free cancellation period ends or if your Host decides to refund you in full after you cancel.

Host service fee

Host service fee is the fee that hosts are required to pay for covering the cost of running the Airbnb platform. It's generally around 3% to 16%, depending on various factors. Host service fees include services like customer support and secure payment processing.

Existing bookings won't be affected, but this change will apply to all bookings made after December 7, 2020. Hosts already using simplified pricing will have a 14% service fee until January 1, 2021. After that, their service fee will increase to 15%.

Choose a firm cancellation policy

If you want to really offset the cost of the Airbnb service fee, then you need to make sure that you have a firm cancellation policy in place. This way, if a guest cancels their reservation, you can keep all of the money they have paid, including the service fee.

Can You Negotiate on Airbnb? Guests are allowed to contact the Airbnb host about the nightly rate. They can, for example, ask for a lower nightly rate or a percentage off the total cost of the booking. While there's nothing against negotiating, be cautious of guests asking for a discount on top of a special offer.

Airbnb automatically withholds service fees from Host payouts after a completed booking. Payouts are released 24 hours after the experience, or the first experience in a multi-day experience. Hosts are paid their earnings with the service fees already removed. They don't need to reimburse Airbnb for the service fees.