FAQs
Unfortunately, you cannot upload or send your guests the house manual, guidebook, or any other material in PDF format. While you can send image files to confirmed bookings, sending individual images isn't the most efficient approach.
Can I add a PDF to an Airbnb listing? ›
Unfortunately, you cannot upload or send your guests the house manual, guidebook, or any other material in PDF format. While you can send image files to confirmed bookings, sending individual images isn't the most efficient approach.
How do I add a house manual on Airbnb? ›
- Tap Profile and then tap Switch to hosting.
- Tap Listings and select the listing you want to edit.
- Under Listing editor, tap Arrival guide.
- Tap House manual and make your changes.
- Tap Save.
We have a link to our Guest Manual saved in the House Manual field of Airbnb which means it is automatically shared with guests 24-48 hours before check in. The House Manual field is in Airbnb app in the Listing Editor under Arrival Guide and you can preview what Guests will see by click on the View button.
What to put in an Airbnb guide? ›
What to include in Airbnb welcome book
- Welcome information. This is what guests immediately look for when arriving. ...
- House rules. There's a whole lot that can go into Airbnb house rules, but here are some common considerations: ...
- Property information. ...
- Local information. ...
- How to use appliances. ...
- Safety information.
Create or edit a guidebook
- Click Listings and select the listing you want to edit.
- Under Listing editor, click Arrival guide.
- Click Guidebooks.
- Edit title, cover photo, and choose which listings the guidebook is associated with.
- Click Add to guidebook to enter places, neighborhoods, and city advice.
Vacation Rental Guidebook Basics
It combines the traditional handbook, containing all the details about the property, with a good travel guide that has all the details about the destination. With a good guidebook, guests can run the place, find a good meal, and find out where the action is in the area.
How do I add instructions to Airbnb? ›
Add checkout instructions in the Airbnb app
- Tap Listings and select the listing you want to change.
- Under Listing editor, tap Arrival guide.
- Tap Checkout instructions, then tap Add instructions.
- Make your selections and tap Save.
Once your listing is complete, you can create your guest manual. You can share day-to-day details, like how to turn on the hot water heater, or where to find an extra blanket. Only guests with a confirmed reservation can access your manual.
How do I share my Airbnb guidebook with guests? ›
How guests access your guidebook. Guests can find your guidebook on your listing and profile pages, and in their Trips tab. You can also set up a quick reply for your guidebook and send it to guests directly when they ask for recommendations.
Your house manual should include a range of information about each household staff member, including:
- Contact information (cell phone, home phone, email)
- Emergency contact information.
- Personal information, like birthday, names of spouses and children.
- Preferences and allergies.
- Role and responsibilities.
- Schedule.
What we don't allow. Physical intrusions: Hosts and guests must not access or attempt to access private spaces unless they have permission or there is an emergency.
Is the Airbnb house manual the same as the rules? ›
You'll show that you are a helpful host who cares about their comfort and wants to make their stay pleasant and stress-free. A house manual will help your guests navigate through your property and make the best use of it. Here, they will find all the information about your rental and house rules.
What do Airbnb guests want most? ›
Here's what many guests will see as non-negotiables when looking for a vacation home.
- Washer and dryer.
- Parking.
- Air conditioning or heating.
- Kitchen. Even better, one stocked with all these kitchen essentials.
- Reliable high-speed WiFi. ...
- Contactless check-in.
10 Hacks to make my Airbnb standout
- 1) Competitive Pricing. ...
- 2)Increase Guest Reviews. ...
- 3) Keep your listings precise, pertinent and enthralling. ...
- 4) Target the ideal guests. ...
- 5) Invest in great photography. ...
- 6) Allow spontaneous bookings. ...
- 7) Request other local hosts to recommend your property.
Follow the Host's standard house rules
Disruptive gatherings are always prohibited. Learn more in our Community Disturbance Policy. Check-in time: Guests should respect their Host's check-in window and should not check in before or after the designated window without prior approval from the Host.
Can I attach a document in Airbnb? ›
Any email sent to a temporary Airbnb address is forwarded to the associated personal email address. This lets you use your email provider to send or reply to messages, attach files (up to 15 MB), and include links.
How do I upload documents to Airbnb? ›
Starting the Verification Process
Start by creating an account on Airbnb.com. After registering, navigate to the “Verify Identification” tab. Following this, you'll be directed to the dedicated page where you'll submit your documents as part of the Airbnb id verification process.
How do I send a PDF on Airbnb? ›
Using Airbnb messaging to send important documents
Once your guests have confirmed their reservation, you can add direct links to Airbnb messages to share important documents or additional information. Please keep in mind that using email and messaging must comply with our Off-Platform Policy.
How do I edit an Airbnb listing before publishing? ›
- Tap Profile and then tap Switch to hosting.
- Go to Menu, tap Listings and select the listing you want to edit.
- Go to Airbnb.org stays and tap Edit.
- Deselect This listing is available for Airbnb.org guests and tap Save.
