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User profile for user: Hasan_Bordo
Hasan_Bordo Author
User level: Level1 8 points
Helllo all....I'm facing a big problem with the activation which I can't unlock it!!!I tried everytging to unlock but nothing works.....And I don't know the apple id that the Ipad asking me for...It is different from mine.....this happens for the first time...like I don't know the apple id and the password.......
which means I can't unlock it never ever.......... :( please guys help me you are my last hope..I'll be very thankful for who help me...
and Thanks.
iPad, iOS 9
Posted on May 30, 2019 11:10 AM
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User profile for user: lobsterghost1
lobsterghost1
User level: Level10 145,168 points
Posted on May 30, 2019 11:30 AM
If you are not the original owner and you don't know who the original owner was, you are permanently locked out of the iPad. Apple won't help and we can't help.
If however, you are the original owner, and you have the original purchase receipt proving you are, take it and the iPad to your Apple store for assistance.
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User profile for user: lobsterghost1
lobsterghost1
User level: Level10 145,168 points
May 30, 2019 11:30 AM in response to Hasan_Bordo
If you are not the original owner and you don't know who the original owner was, you are permanently locked out of the iPad. Apple won't help and we can't help.
If however, you are the original owner, and you have the original purchase receipt proving you are, take it and the iPad to your Apple store for assistance.
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User profile for user: lobsterghost1
lobsterghost1
User level: Level10 145,168 points
May 31, 2019 8:08 AM in response to Hasan_Bordo
Nope. A box and the device are not proof of purchase. The original purchase receipt is proof of purchase. Without it, you're stuck and won't get help from Apple.
I keep my iPad and iPhone boxes. If I sell one of them, the purchaser will get the original box if they buy it. That does not prove in any way they are the original owner, because they are NOT the original owner. The only way to prove original ownership is to provide Apple the original purchase receipt.
Since your uncle purchased the iPad, have you asked him for a copy of the receipt? He's your only real hope of getting assistance in this scenario.
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User profile for user: IdrisSeabright
IdrisSeabright
User level: Level10 165,923 points
May 30, 2019 11:23 AM in response to Hasan_Bordo
The fact that you can't remove the activation lock without the correct Apple ID is the whole point of having it. Your iPad is working as intended.
Where did you get this iPad? Are you the original owner?
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User profile for user: Hasan_Bordo
Hasan_Bordo Author
User level: Level1 8 points
May 30, 2019 11:34 AM in response to IdrisSeabright
1-Thx for replying me
2-I'm the original owner yes
3-My uncle bought me this Ipad from Apple in AUSTRILIA
4-This thing happens for the first time ever.....and the E-mail that the Ipad requesting me I don't know it,it is different from all my E-mails in Icloud
5-I tried all my E-mails that I know....but still saying to me "unvailed"
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User profile for user: IdrisSeabright
IdrisSeabright
May 30, 2019 11:40 AM in response to Hasan_Bordo
If your uncle bought the iPad from an Apple Store directly and you have proof of purchase, Apple can remove the activation lock for you. Use the Contact Support link at the top right of every page of these forums to contact them.
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User profile for user: Hasan_Bordo
Hasan_Bordo Author
User level: Level1 8 points
May 30, 2019 11:48 AM in response to IdrisSeabright
MY uncle is in aus and me in syria and the Ipad is with me.......I asked some people they just said:we need something to do with it and the problem will be solved but with money
the only thing that making me angry:why it request an apple id different from mine??????
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User profile for user: lobsterghost1
lobsterghost1
User level: Level10 145,168 points
May 30, 2019 11:59 AM in response to Hasan_Bordo
I'm not doubting you, but then since no one here works for Apple, proving anything to us won't help you. Whether your Unclie is in AUS or another country doesn't really matter. Apple won't help you without proof of purchase. Ask your uncle for the original purchase receipt and then ask Apple for help. Otherwise, you'll be locked out of the iPad and we have no way of helping you with that as Activation Lock can ONLY be bypassed with the Apple ID the device is locked to.
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User profile for user: Hasan_Bordo
Hasan_Bordo Author
User level: Level1 8 points
May 31, 2019 1:35 AM in response to lobsterghost1
Thx you helped me a lot..I thank you a lot..
but one more question left please:
Is the "bypass" the only way to remove the activation lock????
because if yes will try it,whatever it costs!!
And thanks.
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User profile for user: lobsterghost1
lobsterghost1
User level: Level10 145,168 points
May 31, 2019 4:54 AM in response to Hasan_Bordo
There is NO COST you can pay to get Activation Lock removed. There is NO SERVICE you can go to. Companies who claim they can remove Activation Lock for a fee simply CAN'T do it. The FBI, one of the most technologically advanced agencies in the world COULD NOT bypass Activation Lock. The ONLY entity who can remove Activation Lock is you, with the right ID and Password or Apple, if you can show original proof of purchase. If you don't know the ID or you can't get your uncle to provide original proof of purchase you own a useless brick that you can't pay anyone to fix.
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User profile for user: Hasan_Bordo
Hasan_Bordo Author
User level: Level1 8 points
May 30, 2019 11:43 AM in response to lobsterghost1
bro...I swer to my god Im the original owner...but it requesting a different E-mail from mine....which I DONT KNOW WHAT IT IS!!!
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User profile for user: Hasan_Bordo
Hasan_Bordo Author
User level: Level1 8 points
May 31, 2019 7:56 AM in response to lobsterghost1
in fact I have the box of my Ipad,I inbox it my self and I have the serial number.and the Ipad is next to me...
Is that a proof?
what shall I DO to proof to apple company?
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activation lock can't be removed!!!!!
