Account Funding FAQs - Help and Support

How can I fund my account?

You can securely fund your account by logging into MyAccountand visiting the funding page. FOREX.com cannot accept deposits from third parties. Please note that you may experience longer processing times if the name on the originating account does not match your FOREX.com account.

There are two easy ways to fund your account:

Credit/Debit Card

You can deposit a maximum of $10,000 (or currency equivalent) per transaction and funds will typically be available immediately for trading, but can take up to 24 hours. There is no minimum transaction for card deposits. We accept Visa and MasterCard. Please be aware that all card transactions are automatically converted to the base currency of your trading account. FOREX.com does not charge fees for incoming card deposits. If you deposit funds from abroad, you may be charged a cross-border fee or currency conversion fee by your issuing bank.

Wire Transfer

There is no minimum or maximum deposit amount for wire transfers. Wire transfers may take up to 1-2 business days for domestic wires and 2-5 days for international wires before they are available for trading. We accept wires in USD and CAD. FOREX.com does not charge fees for incoming wires. However, your bank may charge a service fee. Wire transfers that involve a bank outside of the US may require an intermediary US bank. US intermediary banks may charge a transaction fee.

What is the minimum/maximum amount I can deposit?

There is no minimum deposit per transaction if funding by credit or debit card. However, we recommend a minimum $2,500 to allow you more flexibility and better risk management when trading your account.

You can deposit a maximum of $10,000 per transaction if you are funding by credit or debit card. Wire transfers have no restriction on transaction size.

Can I fund with a personal or business cheque?

Currently, we are not accepting personal or business cheques.

How are my funds protected?

All customer deposits are kept separate from our own operating funds and distributed across a global network of custodian banks. Every bank we use holds an investment-grade rating and is monitored as per the guidelines set by the Risk Committee of GAIN's Board of Directors.

What is third-party funding?

A third party is considered to be anyone who is not an owner of the account.

Can I use multiple payment sources to fund my account?

Yes, you are free to use multiple sources at any time to fund your account.

Keep in mind, if you have deposited funds using multiple methods you must exhaust the total deposit amounts based in the following order:

Credit/Debit Card
Wire

Excess funds may be withdrawn via wire. In the event you add a new bank account to withdraw excess funds, FOREX.com will require evidence of the account by uploading a bank statement.

What should I do if the card I used to fund my account is closed, lost, stolen or not available for withdrawal?

In accordance with our Anti-Money Laundering policy, we are legally obligated to verify the status of the original funding account before we can process a withdrawal of funds to another source.

In the event that the original funding account is no longer available, you will need to provide us with evidence of its status, such as an account statement or similar document issued by your bank. Documentation must include the following:

Name of the account holder (must match name on FOREX.com account)
Last four digits of account number and/or payment to FOREX.com
Language noting the status change of your account

My card deposit has been declined. What should I do?

Your bank may decline your transaction for several reasons. These may include:

Insufficient funds
Incorrect expiry date
Incorrect CVC number (the 3-digit security code on the back of your card)
Invalid card number
Outdated address details
Suspected fraudulent transaction

To resolve this, you will need to contact your card issuer.

No, we do not accept payments through Western Union or PayPal.

How will a card deposit appear on my bank statement?

When you deposit funds into your FOREX.com account via a card, it will appear as a purchase.

Why is the amount posted in my account less than the amount I wired?

Your deposit may be reduced by a service fee charged by your bank. FOREX.com does not charge incoming wire fees.

Can I transfer funds between multiple trading accounts?

Fund transfers are available between linked trading accounts. If you have multiple accounts, they should be automatically linked inside MyAccount. To initiate a transfer, go to the Funding section of MyAccountand follow the instructions. Processing is typically done instantly, but in some cases it may take up to two business days to process your request.

Account Funding FAQs - Help and Support - FOREX.com CA (2024)