Accessible Banking Services Overview - Bank of America (2024)

FAQs

How accessible is Bank of America? ›

We facilitate the use of mobility devices and service animals in our retail locations. We listen to the concerns and needs of our customers and provide accommodations through auxiliary aids and services at no charge.

Customers who require additional support can access a range of accessibility services, such as statements in braille, translation services, large print and audio CD.

Banking, credit card, automobile loans, mortgage and home equity products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

With over 4,700 branches, Chase has the largest branch network in the U.S. plus access to more than 15,000 ATMs.

Bank of America earns top score on Disability:IN Disability Equality Index.

Strong client-employee relationships

Bank of America claims: '[We are] a company united in our purpose to help make financial lives better through the power of every connection. Our story is all about the impact clients and communities can have and the progress they can make.

These could include Braille keypads, larger screens, more ergonomically designed keypads, voice-to-text or text-to-voice tools and specialized software for those with autism spectrum disorders, said Val Srinivas, banking and capital markets research leader at Deloitte.

Barrier-free and accessible interior

Instead of the classic counter, a height-adjustable desk creates more proximity at eye level. Here, too, it is important: Consider the path radii and provide enough space for comfortable access with a wheelchair or walker.

Accessible means a person with a disability is afforded the opportunity to acquire the same information, engage in the same interactions, and enjoy the same services as a person without a disability in an equally effective and equally integrated manner, with substantially equivalent ease of use.

What are the pros of banking with Bank of America? ›

The main pros of banking with Bank of America are strong home loan options, in-person banking, and a national ATM network. The cons of banking with Bank of America include low savings rates, monthly service fees on all checking and savings accounts, and various common bank fees for personal and business banking.

Bank of America is one of the world's leading financial institutions, serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management and other financial and risk management products and services.

Bank of America is just one place below JPMorgan Chase on both the 2023 G-SIBs list and the Federal Reserve's list of the largest U.S. banks, which is why it was chosen in our research as one of the safest banks. The bank's security features also helped it score highly.

Following one of the most successful years in United's long history, United Bank has been named the Most Trustworthy Bank in America by Newsweek for 2023.

Fitch Affirms Bank of America at 'AA-'; Outlook Stable. Fitch Ratings - New York - 12 Jun 2024: Fitch Ratings has affirmed Bank of America Corporation's (BAC) Long- and Short-Term Issuer Default Rating (IDRs) at 'AA-' and 'F1+', respectively.

Based on our research on more than 100 traditional and online banks and credit unions, we give Bank of America 4 out of 5 stars overall. It earns points for its extensive branch network and solid mobile app and online platform, but loses points for offering lower interest rates than its competitors on deposit accounts.

Bank of America is the second-largest bank with over $2.45 trillion in assets. Wells Fargo is the third-largest bank, holding over $1.7 trillion in assets.

Yes, non-U.S. citizens can open a bank account in the U.S. When you open a bank account at Bank of America, you'll need to provide two forms of identification, a tax identification number and documents that show proof of both a foreign and U.S. address.