Extensive damage to a rental property is rare. Smaller damage, like scuffed furniture or broken glass, can occur from time to time. To protect your property from potential damage, you can require travelers to purchase Property Damage Protection or pay for their damages.
Property damage protection
Property damage protection (PDP) is optional insurance purchased by travelers to help protect them from paying out of pocket for accidental damage to your property. You can suggest an insurance plan level, or the traveler can elect to pay the PDP amount as a refundable damage deposit (RDD) instead of the non-refundable amount.
Damage deposits
You can set a damage deposit amount that your guest will be responsible for if they cause damage to your property. You'll have up to 14 days after a guest checks out to file a claim. We’ll charge this amount on your behalf to the traveler’s credit card used for the booking.
Sometimes your guest may be asked to pay the damage deposit upfront at the time of booking, or during the last payment for multi-payment bookings.
Rental agreement
You can also require that travelers sign a legal rental agreement before arriving at the property to communicate exactly how you expect your property to be treated during their stay. Make sure yourHouse Rulesare complete so guests understand your rules on maximum occupancy, the minimum age of the primary renter, whether you allow events, children, smoking, or pets.
