8 x 2" Polyurethane Castor Wheels - Swivel And 4 With Brake (2024)

HOW LONG DOES IT TAKE TO SHIP TO MY LOCATION?

The estimated delivery time frames are:

For customers in VIC, approximately 3 - 5 working days;

For customers in NSW, SA, ACT, approximately 4 - 8 working days;

For customers in QLD, NT, WA and TAS, approximately 7 - 10 working days.

Due to the Covid-19 pandemic, there is an update on the courier estimated delivery time as below:

For customers in VIC, approximately 8 - 13 working days;

For customers in NSW, SA, ACT, approximately 10 - 15 working days;

For customers in QLD, NT, WA and TAS, approximately 12 - 19 working days.

NOTE:

Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 -2 working day after receipt of cleared payment).

We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee neither.

Due to ongoing COVID restrictions being placed in different states and natural disasters from time to time, delivery time frames can be affected and your patience in these cases is appreciated.

ARAMEX

8 x 2" Polyurethane Castor Wheels - Swivel And 4 With Brake (1)

For items that weigh below 22kg with a lower cost than eParcel, the item will be dispatched with Aramex. You will receive an email confirmation of your order including a tracking number, as soon as your orders are dispatched. Aramex provides a reliable courier distribution service across Australia. Their comprehensive fleet and professional team will ensure items delivered safely to your door.

Parcels dispatched with Aramex are collected from our premises on a daily basis. Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Aramex’s website.

A non- PO Box address is required for Aramex’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.

To track the item that is dispatched width Aramex, please visithttp://www.aramex.com.auand use the given tracking number.

ALLIED EXPRESS

8 x 2" Polyurethane Castor Wheels - Swivel And 4 With Brake (2)

Parcel that weighs over 22 kg will be dispatched with Allied Express. Allied Express is the biggest and independently owned courier company in Australia with offices in all major mainland capitals.

Each parcel will carry a barcoded address label and you will be able to track your items through the Allied Express website. Allied Express will contact you prior to delivery via SMS or phone number.

Allied Express requires a consignment note and the postcode of the destination to track the item athttp://alliedexpress.com.au/or call131373for more queries.


TOLL

8 x 2" Polyurethane Castor Wheels - Swivel And 4 With Brake (3)

Parcel with weigh less than 30kg can be dispatched with Toll. Toll is a major integrated logistics provider with an Asia Pacific focus. They provide safe, secure transport services.

Each parcel will carry a barcoded address label and you will be able to track you items through the Toll website.

A non- PO Box address is required for Toll’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.

If the delivery is missed, you should receive a card with instructions on how to find your parcel. You can visit Toll website to arrange a re-delivery.

With the tracking number, you can track the parcel anytime athttps://www.tollgroup.com/tools/mytoll


HUNTER COURIERS

8 x 2" Polyurethane Castor Wheels - Swivel And 4 With Brake (4)

Parcel with weigh over 22kg may be dispatched with Hunter Express. Each parcel will carry a barcoded address label and you.

will be able to track you items through the Hunter Express website. A non- PO Box address is required for Hunter Express’s

delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is

received by our customer service team. If the delivery is missed, the item will be return to the depot. Our customer service

team will inform you of the redelivery if they get the notification from Hunter Express. With the tracking number, you can

track the parcel anytime athttps://www.hunterexpress.com.au/home

AUSTRALIA POST

8 x 2" Polyurethane Castor Wheels - Swivel And 4 With Brake (5)

Items that weigh 22 kg or less will be dispatched with eParcel that is Australia Post’s Internet enabled freight system.

Each parcel will carry a barcoded address label and you will be able to view the location of
your item at various points in the delivery process via Australia Post’s online tracking tool.

When your order is dispatched, you will be given a consignment number.
You can use the number to track your order at theAustralia Post’s website.

The below table is for your reference to Australia Post’s expected delivery time.

Sending parcels within the same state

ServicePosted for deliveryDelivery by (business day after posting)
Regular parcelWithin metropolitan areas of capital cities,
or within the same city or town or environs
3-4 days
Between a metropolitan area of a capital city and
country locations
3-4 days
Between country locations4-5 days

Sending parcels to other states

ServicePosted for deliveryDelivery by (business day after posting)
Regular parcelBetween Melbourne / Sydney;
Melbourne / Canberra;
Melbourne / Adelaide
3-5 days
(between metropolitan areas)
Melbourne / Brisbane;
Melbourne / Tasmania;
4-8 days
(between metropolitan areas)
To other interstate locationsPlease ask at your local

Please visithttp://auspostcom.au/track/and use the tracking number given to track your item.


Undeliverable Packages

In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email.

Inaccurate address

If there are any address discrepancies with your order the product is returned to us, a customer care team
member will be in touch. A re-delivery cost will occur for any products that are returned to us.

Unsuccessful Delivery Attempt

If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mailbox for you to pick
up your parcel in your local Post Office. If your item is delivered by Aramex or Allied Express, the arrangement will be made in advance to ensure
your item arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.

Rejected by Receiver

If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if the parcel has to be resent.

The expected time delivery given by each courier is for reference only. Delivery might take longer than expected due to various
reasons. If you do not receive your item within 10 business days, please contact our customer service team.

Pick up or arranging your own courier is not available at our warehouse to ensure our distribution centre can dispatch all goods efficiently at all times.

8 x 2" Polyurethane Castor Wheels - Swivel And 4 With Brake (2024)

FAQs

What is the difference between a caster wheel and a castor wheel? ›

Castor is a British term for caster wheel, whereas caster is an American term for caster wheel. A caster or castor is a pivoting roller attached to the bottom of furniture or a portable machine for easy movement.

Which is better rubber or polyurethane wheels? ›

Polyurethane wheels are more durable and have a longer lifespan than rubber wheels. They also provide better shock absorption and are quieter, making them ideal for carpeted floors. Polyurethane wheels are also resistant to chemicals, oils, and grease, which can cause damage to rubber wheels.

How do I know what size casters I need? ›

#1 – Measure the top plate to ensure the replacement caster fits
  1. #2 – Measure the bolt-hole pattern for alignment.
  2. #3 – Check the Wheel Size.
  3. #4 – Swivel Radius.
  4. #5 – Check the Overall Height of the Wheel & Top Plate.
May 27, 2022

How much weight can 4 caster wheels hold? ›

Calculating Load Capacity. The first step in figuring out how much each caster must support is to divide the total load by the number of casters. For a 4-wheel material-handling cart that must support 1,000 lbs., for example, dividing 1,000 by 4 gives a minimum load capacity of 250 lbs. per caster.

What happens if caster is too high? ›

Caster settings are not a primary, direct factor in tire wear. However, excessive positive caster in association with other alignment maladjustments can exacerbate a tire wear issue. For example, a tire wear pattern called feathering can result from a combination of too much caster with incorrect toe settings.

What can I use instead of castor wheels? ›

Typically, castors are favoured in dynamic environments where mobility and flexibility are key for the user to roll from one area to another without standing. In contrast, gliders, also known as bell glides, replace the wheels with stationary feet.

What are the disadvantages of polyurethane wheels? ›

Potential Drawbacks of Polyurethane Caster Wheels

They possess lower heat resistance, making them susceptible to deformation or disintegration in extreme thermal environments. In high-speed operations, the rolling resistance of polyurethane wheels becomes higher and prompts decreased efficiency and increased wear.

How long do polyurethane wheels last? ›

Polyurethane wheels are a great product when riding due to its resilience to wear and tear. The chemical compounds produced by the additives make a product that will last forever.

Do polyurethane wheels get flat spots? ›

Soft rubber and polyurethane are the wheel materials where flat spotting most often occurs. There is a chance that the flat spot can disappear as the wheel begins to roll and take its true form again back to its original state but this does not always happen.

Do swivel casters go on front or back? ›

That's why shopping carts, for example, have fixed casters in back and swivel casters in front. The fixed casters at the back act as a fulcrum, making it easier to turn corners and also to move the cart in a straight line. California Caster carries rigid and swivel casters for any application.

Do bigger casters roll better? ›

First, the larger the wheel, the easier it is to roll over rough or uneven surfaces. Second, bigger wheels can carry more weight without breaking or becoming damaged. Finally, larger caster wheels are less likely to get caught on small objects or debris, making them ideal for use in outdoor or industrial settings.

How do I choose a caster wheel? ›

How to choose the right castor or wheel
  1. 1 Choose the range based on what you are using it for, and how much load it will carry.
  2. 2 Choose a wheel, based on the floor surface it will be travelling on. ...
  3. 3 Choose the diameter of the wheel. ...
  4. 4 Choose the bearing type. ...
  5. 5 Choose the type of brake and castor configuration.

Why do caster wheels wobble? ›

A Sloppy Swivel Section – If the swivel section is too loose, it can cause the caster to flutter uncontrollably. A loose swivel section, no matter the diameter of the raceway, will create resonance leading to flutter.

How do you calculate load capacity of caster wheels? ›

Determining the Load Capacity for Your Needs

For instance, if you want to move a 2000 lb load on a 100 lb cart with four casters, the calculation would be as follows: (2000 lbs + 100 lbs) * 1.33 / 4 casters = 699 lbs per caster.

How many caster wheels do I need? ›

In addition, you can perform a simple calculation using caster wheel weight capacity. First, calculate the total cargo weight. Then, divide this number by your proposed number of casters. If the final number is smaller than the load capacity of each caster, you are on the right track.

What is a castor wheel? ›

A castor wheel is a relatively small undriven wheel, meaning that it is free-rolling (as opposed to powered). They are designed to be attached to the bottom of a larger object, to enable easy movement across a floor or other hard surface. Castor wheels are often referred to simply by the standalone term 'castors'.

What are the three types of caster? ›

There are 3 types of caster angle:
  • Positive Caster. Positive caster is when the top upright mounting point is more rearward of the car than the bottom mounting point when looking at the side view. ...
  • Neutral Caster. ...
  • Negative Caster.
May 29, 2017

Why are some wheels called casters? ›

As the center hub of the wheel revolves around the center of the swivel section it is said to “cast” in that small circle. Thus, caster! This essential swiveling feature of casters makes it so much easier to move heavy loads and turn tight corners in a warehouse.

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