8 Questions to Ask before Opening a Bank or Credit Union Account | America Saves (2024)

As of March 2021, there were 4,978 banks and 3,209 credit unions nationwide. So you have lots of options of where to manage your money, but which should you do business with? Both banks and credit unions offer financial products that include checking and savings accounts, and loans, but they do have two major differences.

The first is that banks are for-profit corporations, owned by stockholders. Credit unions, on the other hand, are non-profit cooperatives, owned by the members. The second difference is that banks serve the general public, and anyone can open an account with one. With credit unions, due to a federal statute (12 U.S. Code, Chapter 14), you must be affiliated with a particular employer, association or community organization (such as a church or social group), or be a family member of someone who falls into that category. There are some exceptions to this however. If you work or live in a particular area, you may be allowed to join a community credit union, so be sure to ask, if there is a particular credit union that you are interested in.

Whatever institution you choose, make sure to ask these questions about their checking and savings accounts:
  1. Is there a minimum balance requirement to avoid a monthly fee? If so what is it?
  2. How soon is my money available after I deposit it? (Both banks and credit unions can put holds on large and sometimes even small deposits).
  3. Do I need to open a checking account or some other account to have a savings account?
  4. Is there a limit to the number of withdrawals I can make each month from my savings account?
  5. What fees are associated, if any with a savings account?
  6. What fees are associated with credit and debit cards issued by the institution?
  7. Does the institution offer online banking and if so, is there a fee to use the service?
  8. Are there fees associated with ATM withdrawals?

Also, pay special attention to any fine print on any documents that you sign. Very often, we ignore the fine print, which is where much of the information about fees is located - so don’t ignore it. For information on how to minimize bank fees, visit the American Bankers Association.

Whichever financial institution you decide to choose to manage your finances, be sure that it is insured. Federal credit unions should be insured by the National Credit Union Administration (NCUA) and banks by the Federal Deposit Insurance Corporation (FDIC). If you don’t see this posted at the bank or credit union you are thinking of joining, you may want to first do some research on that financial institution. For more information on credit unions, visit the Credit Union National Association (CUNA).

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8 Questions to Ask before Opening a Bank or Credit Union Account | America Saves (2024)

FAQs

What questions should you ask before opening a bank account? ›

9 questions to ask before opening a bank account
  • What are the bank's fees? ...
  • Where are the bank's ATMs? ...
  • Is there a minimum balance required? ...
  • What's the accounts' interest rate? ...
  • Does the bank have good customer service? ...
  • Does the bank have online banking and a mobile app?

What questions should you ask before opening an account at a national bank or credit union? ›

Before opening an account at a national bank, community bank, or credit union, there are several questions you should ask:
  • What type of fees are there with this account? ...
  • Is there a fee for using an ATM? ...
  • Is there a minimum balance requirement with this account? ...
  • Do you offer online banking or mobile banking?
Nov 12, 2023

What questions should I ask a credit union? ›

Is there a minimum balance requirement to avoid a monthly fee? If so what is it? How soon is my money available after I deposit it? (Both banks and credit unions can put holds on large and sometimes even small deposits). Do I need to open a checking account or some other account to have a savings account?

When opening a savings account, what three questions should you ask? ›

What questions should I ask before opening a savings account?
  • How much interest will I earn?
  • What is the minimum deposit required to open an account?
  • Will I need to keep a minimum balance?
  • What are the fees for the account?
  • How much will a financial institution charge to access an ATM?

What are the 7 steps to open a bank account? ›

7 steps to take to open a savings account
  1. Choose how to apply. ...
  2. Gather your identification. ...
  3. Provide contact details. ...
  4. Select a single or joint account. ...
  5. Accept the terms and conditions. ...
  6. Submit your application. ...
  7. Fund your new account.
Nov 20, 2023

What are 3 important things you should look for in a bank? ›

Top 12 Things Customers Look for in a Bank
  • Fees and Charges.
  • Interest Rates.
  • Online and Mobile Banking.
  • ATM and Branch Availability.
  • Account Types and Services.
  • Customer Service.
  • Security.
  • Accessibility.
Feb 20, 2024

What questions would you like to ask a bank manager? ›

Here are five questions to ask your bank manager to test whether your bank is working for you.
  • How can I reduce my monthly charges? ...
  • Do you offer a payroll service? ...
  • What are the current lending criteria? ...
  • Is your online banking facility secure? ...
  • Do you provide general business advice when needed?
Jul 23, 2014

What are 3 things they should consider when choosing a bank credit union? ›

How to choose the best credit union: 5 things to consider
  • Membership requirements.
  • Range of products and services.
  • Fees and account requirements.
  • Dividends.
  • Customer service and accessibility.
Jun 8, 2023

How do I prepare to open a bank account? ›

In addition to documents that verify your identity, age, or address, you may also need to provide a minimum initial deposit when opening a bank account. A minimum initial deposit is an amount of money required by the bank upfront when opening a checking account, savings account, or certificate of deposit.

What is good about having a credit union account? ›

Credit unions offer competitive interest rates on checking and savings accounts. This allows you to grow your money faster. Unlike banks trying to maximize margins, credit unions use deposits to fuel local borrowing and investments. This community-first strategy allows them to share higher returns with their members.

What is the main downside to opening an account at a credit union? ›

Limited accessibility. Credit unions tend to have fewer branches than traditional banks. A credit union may not be close to where you live or work, which could be a problem unless your credit union is part of a shared branch network and/or a large ATM network such as Allpoint or MoneyPass.

What are three reasons why someone would choose a bank over a credit union? ›

Credit unions tend to offer lower rates and fees as well as more personalized customer service. However, banks may offer more variety in loans and other financial products and may have larger networks that can make banking more convenient.

What questions should I ask when opening a bank account? ›

Here are some important questions to ask about your checking account.
  • Does the bank have online banking and a mobile app? ...
  • Where are the bank's branches? ...
  • What are the bank's fees? ...
  • What are the minimum balance requirements? ...
  • Can I use an ATM for free? ...
  • What happens if I try to withdraw more money than I have in my account?

What are 3 factors you should consider when opening a checking account? ›

Before you open a checking account, consider these factors:
  • Insurance.
  • Minimum deposit requirements.
  • Fees.
  • ATM network.
  • Interest and rewards.
  • Mobile app features.

What features does bank of America have? ›

Check your balance, deposit checks,Footnote view statements, pay bills, transfer money between your accounts and set up alertsFootnote through email, text or push notifications. Browse cash-back deals with BankAmeriDeals®Footnote no matter where you are. It's all right at your fingertips, on your timeline.

What is important to know when opening a bank account? ›

All banks require proof of identification (ID) to open an account. They will likely require specific forms of ID. Save yourself the headache of multiple trips to the bank and make sure you bring the essential documents. Required ID is important, because the bank needs to verify your name, date of birth, and address.

What factors do you consider while opening a new bank account? ›

In conclusion, there are many factors to consider when choosing a bank. Be sure to compare interest rates, fees, customer service, convenience, security, account options, online and mobile banking, financial health, additional services, and reputation to find the bank that is the best fit for your needs.

What information should you give to the bank before you can open an account? ›

Bank accounts

To open an account, all you need is your ID book and proof of residence.

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