7 Steps to Boost Your Career in Insurance | IDEX (2024)

7 Steps to Boost Your Career in Insurance | IDEX (1)
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The insurance industry is huge and, as such, the job market is very competitive. Aside from work history and great interview skills, how do you differentiate yourself?

In this article, we're going to help you with that. Here are 7 tips to help you boost your career in insurance...

1. Take Advantage of the Skills Shortage

By nature, the insurance industry (like many other industries) has to evolve to survive. More recently, a concern to CEOs within the industry is not only the ageing workforce, but also the skills shortage that this presents. According to The Insurance Institute, 53% of insurance CEOs globally cited a focus on the pipeline of leaders for the future as a key priority in their drive for talent.​

More than ever, insurance companies need to recruit millennials who are technologically savvy and able to deal with the emerging risks associated with new technology, such as The Internet of Things.

2. Show Evidence of Career Development

If you really want to stand out among other candidates, then you will need additional qualifications that represent your consistent career development throughout the years. Ever since the Aldermanbury Declaration was published in 2010, professional standards have increased across the entire industry.

Relevant qualifications from The Chartered Insurance Institute (CII) will really stand out on your CV.

CII offers qualifications for everyone who is interested in improving their career within the insurance industry, regardless of their current level. If you're just starting out, you might want to look at their Certificate in Insurance. Or, if you've got a lot of practical experience already, then an Advanced Diploma in Insurance will help you stand out among your peers.

3. Focus Your Efforts

As mentioned in our introduction, insurance is a broad industry. There are a variety of different avenues you can go down. Think about all of the different types of insurance there are: commercial, property, liability, financial, motor, life - the list goes on.

Not only are there lots of different risks you can specialise in, the roles are also highly varied. Are you a client-facing relationship manager, or do you prefer working in the more technical back office roles? Are you going down the broking route, or do you prefer underwriting?

Choosing a risk that you are passionate about is important because it will help you to streamline your career and present yourself as an expert in your field. This will make you more attractive to potential employers and will also make it easier for you to grow within your chosen risk.​

4. Create a Development Plan

Focusing your efforts is one thing, but if you really want to make your mark in the insurance industry then you should create a development plan.

This development plan should be focused on your risk, and it can be something you keep to yourself, or something you share with a manager or mentor. It should outline clear career goals and the timelines you hope to achieve them in. If you share your plan with a mentor, they can help you to reach these goals and also assist you with constructive feedback and encouragement.

While creating a development plan is a good way to outline your goals and push yourself to achieve them, it's important to set out realistic timescales and objectives. Psychometric tests are a great way to help you identify your strengths, skills and knowledge in certain areas. This is a useful way to determine which roles would best suit you in the future.

5. Make Sure You're Seen

Despite how huge the insurance industry is, it is still a people industry at heart. As such, a lot of businesses like to stay close to the market and keep a network of potential talent on their radar.

To make sure you're seen you need to network online and offline. That means attending relevant industry events regularly, and building and maintaining a solid LinkedIn profile.

When it comes to networking offline, you should take a look at different institutes to discover events that are upcoming. BIBA (The British Insurance Brokers' Association) holds annual dinners in a variety of different locations. These dinners offer a perfect networking opportunity as you have the potential to meet with just under 2,000 firms that are members of BIBA. Click here for details of their upcoming events.

CII also hold regular "lunchtime lectures" all over the country that are perfect for keeping up with current events and meeting new people within your risk. Click here to see their events calendar.​

6. Keep Up-To-Date

Insurance is a fast-moving industry, and it is important to keep up with current events. This doesn't need to take up a lot of your time, but you should aim to spend around 30 minutes per day studying emerging trends and current news stories. You can make this easier by working it into your everyday life. For example, do your reading and researching on your lunch hour or during your commute home.

Sign up for email updates from industry journals, like:

  • Insurance Age

  • Insurance Post

  • Insurance Times

  • Insurance Business​

7. Qualities to Succeed

In addition to following all of the above steps, there are 3 key qualities that you need to succeed in the insurance industry:

If you remember these three qualities when interviewing for a new role, you will stand out among other candidates. Moving to a new role can be difficult, even within the same industry. So when you're interviewing for a new role, let your individual attitude shine through. Don't just tell people that you're passionate about your risk - prove it to them! Tell stories (with examples!) that demonstrate how great you would be for the role.

Looking to take the next step in your insurance career? Contact one of our general insurance consultants who will be happy to support you in making informed decisions throughout your career development.

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7 Steps to Boost Your Career in Insurance | IDEX (2024)

FAQs

7 Steps to Boost Your Career in Insurance | IDEX? ›

Sample Answer: I've always been interested in helping people and making sure that they are protected. Insurance is a great way to do that. I want to help people understand how insurance works and why it's important to have it. Question: What was your role in your previous job?

How to answer why do you want to work in insurance? ›

Sample Answer: I've always been interested in helping people and making sure that they are protected. Insurance is a great way to do that. I want to help people understand how insurance works and why it's important to have it. Question: What was your role in your previous job?

How to succeed in the insurance industry? ›

Strong customer service skills are essential for an insurance agent to succeed. Timely responses to inquiries, emails and phone calls are a must. Customers want their insurance agents to help them resolve issues quickly and easily. Having a strong work ethic works hand-in-hand with having good customer service skills.

What are the key success factors in insurance? ›

A fast and efficient payment of claims, the attitude of the salespeople toward the insured, described in terms of respectful and knowledgeable staff, as well as the clarity of promotion and the availability of insurance service also ranked high.

How can I improve my insurance policy? ›

Choose deductibles that result in the optimal cost of risk

A maxim in risk management is “don't insure losses that you can predict and afford to pay.” The key is to strike a balance between premium savings and claims costs. This should be done in consultation with your insurance broker.

How to answer insurance questions? ›

Think deeply about the exact question the agent asked, and only provide that specific information. Never admit to fault. Never admit to even being partially at fault. Never admit that you are uninjured.

What is the best answer for why do you want to work here? ›

Example answers related to the company:

This is a purpose that resonates with me, and I'm eager to be a part of a team that's making a positive impact on people's lives.” “I want to work here because I've heard great things about the company culture and the supportive work environment.

What are the 5 key success factor? ›

The five critical success factors are strategic focus, people, operations, marketing, and finances.

What are the 3 success factors? ›

The key factors to success are common across any big project: you need to know what you want/ define the goal (clarity), have the willingness to do what it takes to achieve it/ plan and execute (commitment), and believe that you can do it (confidence).

What is the best strategy for insurance? ›

Prioritizing customer retention and loyalty is a critical growth strategy for insurance agencies. Delivering exceptional service to all customers helps agencies build a positive reputation and generate referrals that are essential to growing their business.

How to convince a customer for insurance? ›

Top Persuasion Tips for Insurance Agents
  1. Tip 1: Understanding Customer Needs. ...
  2. Tip 2: Building Trust. ...
  3. Tip 3: Effective Communication. ...
  4. Tip 4: Addressing Concerns. ...
  5. Tip 5: Personalized Approach. ...
  6. Tip 6: Demonstrate Value. ...
  7. Tip 7: Offering Incentives. ...
  8. Tip 8: Follow-up and Support.
Jan 23, 2024

How to market yourself as an insurance agent? ›

More Insurance Business Marketing Strategies
  1. Website: Create a professional website with clear calls to action. ...
  2. Network with Potential Clients: Expand your network by attending local events and meetups. ...
  3. Offer Referral Programs: Encourage current clients to refer friends and family with incentives.
May 28, 2024

Why do you want to work in policy? ›

There are many benefits to public policy careers, including: Ability to address public policy issues: If you are interested in addressing specific public policy issues directly, whether they be affordable housing or access to education, a public policy career can allow you to do so more actively.

Why do you want to work in healthcare answer? ›

Your response should show your dedication to the field, your willingness to learn and grow, and why the healthcare industry is exactly where you belong. Maybe you chose health care to be of service to others and make a difference in their lives. Or maybe you want to make the whole system better.

What is insurance in simple words for interview? ›

Insurance is a type of contract represented by a policy. It is a contract between the policyholder and the insurance provider. Insurance is a kind of protection from financial loss. It is a form of risk management and is mainly used to hedge against the risk of an uncertain loss.

Why do insurance companies ask where you work? ›

Occupational questions like these may help life insurance companies assess the right type and amount of insurance for you. Your occupation provides insight into your risk factors. Some people have much higher-risk positions than others – consider jobs like mining or police work, for example.

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