4 Reasons Your Deposit Isn't Showing Up As Planned (2024)

When you deposit a check or receive a direct deposit in your bank account, you may expect the money to be accessible immediately, but that may not always be the case.

There are a variety of reasons why it may take several days for new funds to become available to withdraw or spend. Learn how deposits are processed and why delays occur to avoid accidentally overdrawing your bank account when a deposit is still pending.

Funds-Availability Regulations

When you make a deposit, your bank will often make the funds available for withdrawal immediately. However, your deposit may temporarily be held according to the standard hold periods established under the Expedited Funds Availability Act.

These hold periods vary by deposit type and amount. In general, banks must make the funds from your deposit available for withdrawal no later than the next business day after the day when the bank received the money for the following deposits:

  • Deposited checks up to $225
  • Cash deposits made in person
  • Wire transfers
  • Electronic payments (e.g., direct deposits like your paycheck)
  • Official government checks of up to $5,000 in value
  • Other ACH credit transfers

Note

Many banks make electronic payroll deposits available for withdrawal immediately.

Keep in mind that for non-cash deposits, the funds availability date is different from the date when the payment clears. The payment clears when the payee's bank has successfully collected the funds from the payor's bank.

For a check to clear, for example, your bank must send the paper or electronic check to a regional clearinghouse, after which it will go to the check writer’s bank for payment.

If the check is good, the paying bank will send the payment, and the check will clear. If not, the bank will return the check as unpaid, and your bank will debit your account for the amount of the bad check.

The clearing process can take approximately 10 days. While the deposit is still pending, you're technically spending on credit.

Banks are required to communicate hold periods to customers in writing, so take the time to review your account agreement for details on the holds that apply to your deposits. This information is often found on your bank's customer service webpage.

Exception Holds on Deposits

Another reason your check or cash deposit may not be showing up as planned is that the bank put an exception hold on the funds, which allows it to hold the deposit for a period that is longer than the standard hold periods established under the law.

Exceptions to the next-day funds availability standard apply to certain types of deposits:

  • Redeposited checks or checks that you deposit to new accounts or repeatedly overdrawn accounts
  • Deposits of $5,000 or more
  • Deposits that the bank suspects it can't collect on
  • Deposits made under certain unusual conditions

Note

Unusual conditions might include a system malfunction at a bank, for example, or cash deposits not made at a teller.

When exception holds apply, the bank can extend the standing hold period by what it deems to be a "reasonable" time frame, which it will state in the account agreement. But in general, your funds availability date will be delayed by:

  • Up to five extra days for most checks
  • Up to eight extra days for checks over $5,000
  • One extra day for "on-us" checks (those deposited in and drawn from the same bank)
  • One extra day for cash deposits not made at a teller
  • Up to six extra days for deposits at an ATM not owned by your bank

The reason for these delays is that these deposits are considered by banks to be risky. For example, the larger a check's value, the more risk the bank would take on if it were to give you immediate access to the funds in their entirety.

However, banks still generally guarantee next-day availability for the first $200 of a large check and often make it available at the time of deposit.

Business Day Cutoff

For next-day funds availability, banks consider the next day to be the next business day. However, most banks establish a cutoff for what constitutes the end of the business day, after which they switch over to the following business day to determine your funds availability date.

The cutoff for the business day is generally:

  • No earlier than 2 p.m. for deposits at the bank
  • No earlier than noon for off-site deposits (such as an ATM)

One reason banks do this is so that they can send the majority of the day’s work to the processing center so that everything can be handled by midnight. This can also apply to checks.

When you deposit a check and the receipt says "next business day" or the date on the receipt is for the next day, it means that although the paying bank received the money, the check will not be debited from the payor's account until the next business day.

If a bank has already crossed over to the next business day, it will print this information on your deposit receipt. You can also ask the teller who handles your deposit whether it is considered the next business day and when the money will be available.

Some banks will switch over the ATMs first, so you may be able to complete a transaction on the same business day by going inside. They may also have one teller who switches over after others, so it doesn’t hurt to ask if someone is still on the same business day if you need the money more quickly.

Bank Mix-Ups

Occasionally, your deposit may not show up as planned because of a mix-up with the bank.

You can look out for this by monitoring your account daily. When you deposit into your account, it should show up in your account history, even if the funds are not immediately available to you.

Occasionally, a deposit may accidentally post to the wrong amount, or in rare cases, to someone else's account. When that happens, you will see an incorrect record of the deposit—or no record at all—when you access your account online.

Note

If there is an error, you can provide proof of your deposit by keeping your deposit receipt until the funds clear or obtaining a copy of the front and back of the check from the payor.

If you notice a problem with a deposit, contact the bank immediately and find out what happened to fix the issue. Your account agreement will inform you of how long you have to notify the bank about errors. In many cases, you will have 30 days from the statement date to alert the bank to a discrepancy in your account.

Frequently Asked Questions (FAQs)

If a deposit is pending, can I use the money?

You probably can't use the money from a pending deposit unless your bank gives you a line of credit. Some banks may have special policies or loan products that give you some flexibility to spend money while waiting for direct deposits, but consumers aren't guaranteed those options, and there may be fees associated with those kinds of services.

How long does a pending direct deposit take to post?

In most cases, a pending direct deposit is posted within one business day. For example, if a direct deposit starts pending on Wednesday, you should be able to use the funds by Thursday (assuming there aren't any bank holidays).

4 Reasons Your Deposit Isn't Showing Up As Planned (2024)

FAQs

Why is my deposit not showing up in my account? ›

Another reason your check or cash deposit may not be showing up as planned is that the bank put an exception hold on the funds, which allows it to hold the deposit for a period that is longer than the standard hold periods established under the law.

Why would my direct deposit not show up? ›

A financial institution may put a hold on a direct deposited check in some situations, such as if the check is for a large amount, the account is new, the account has been overdrawn, or the bank has a concern about the ability to collect the funds from the payer. Account start date.

Why would a pending deposit disappear? ›

It's important to note that the duration of pending transactions can vary, and they typically disappear once the final transaction is settled. During the pending period, the funds associated with the transaction may be reserved but are not yet withdrawn from your account.

Why is my deposit pending but not available? ›

Sometimes when you make a deposit, the money isn't available to use right away. That's because the bank needs to verify that the deposit is legitimate and will place a hold on the funds until the issuing bank sends the money over to your bank.

Why is my deposit not in my available balance? ›

Check deposits: When you deposit a check into your account, some or all of the funds from the check might not be incorporated into your available balance until the check clears — which usually takes about two business days.

Why hasn't my check deposit gone through yet? ›

Holding Periods: A bank might hold a check for several days before starting the clearing process. This can be due to the check amount, the age of your account, or other factors. Foreign Checks: If someone gives you a check from a bank in another country, it usually takes longer to clear.

How late can direct deposit hit? ›

What time your direct deposit hits depends on the financial institution. Most recipients can expect their direct deposits to be available by 9 a.m. on payday, with many banks allowing funds to be released between midnight and 6 a.m. If your bank allows for the funds to be released sooner, you'll see them then.

Why have I not been paid yet? ›

It's usually best to first raise the problem informally by talking to your employer. This can help resolve it quickly if there's been a mistake. If you cannot resolve it informally, you can raise a grievance. This is where you make a formal complaint to your employer.

Why would there be a delay in my direct deposit? ›

Why would my direct deposit be delayed? Your direct deposit could be delayed because it arrived on or right before a bank holiday or weekend. Deposits could also be delayed if the sender didn't deposit the money on time.

Can a deposit be stopped if it is pending? ›

The delay by the bank can be because of many reasons like Bank holidays, different time zones, etc. Normally pending transactions are not canceled or reversed. To do so, the customer needs to contact the merchant and request a cancellation of transactions which is a complicated and time-consuming procedure.

How long does it take for a pending deposit to show up? ›

Pending deposits aren't available for withdrawal; however, they'll generally post to your account within one to two business days. You can check the status of your deposit in your digital banking.

Why is my pending transaction not showing up? ›

Some retailers don't process payments straight away so these will not appear in your pending transactions. The payment will appear when the retailer processes it, usually within a couple of days. Examples of offline payments include payments made on flights, parking, toll roads and market stalls.

Why isn't my direct deposit showing up? ›

That said, if you haven't received your direct deposit, it could be for several reasons: Your employer entered an incorrect date when processing your payroll. Processing is taking longer than usual due to holidays (payday falling on a bank holiday often delays direct deposits).

What if money is deposited but not showing? ›

You should contact the bank and provide any details about the deposit, including a copy of the deposit receipt.

Why is my direct deposit stuck on pending? ›

What is Pending Direct Deposit? When your bank account shows 'direct deposit pending' it means that the bank is aware of an incoming payment and is in the process of verifying it. Pending direct deposit is a status for a payment going through to a bank account or online wallet.

How long does it take for a deposit to show up in your account? ›

If you deposit cash, that money goes directly to your account and will be ready for you to use immediately. But for checks and other items that might need verification (to protect you and the bank), the money usually won't be available until the next business day.

Why is money not showing up in my bank account? ›

Some possible reasons include: Incorrect account information: Money may be sent to the wrong account if the sender enters the wrong account number, routing number, or other information. Insufficient funds: The transfer may be declined if the sender's account does not have enough funds.

What time do deposits show up? ›

Funds are transferred electronically and are deposited into the recipient's account at midnight on the payment date. Since the funds clear automatically through the ACH, they are available immediately, so there's no need for the bank to put a hold on them.

Why is my deposit taking so long? ›

Reasons your check deposit might be delayed

Some reasons a financial institution may extend a check's hold include: There's reasonable cause to believe the funds are uncollectible (such as suspected fraud). The check has been redeposited. The check amount exceeds $5,525.

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