Dave FAQ
What bank does Dave use?
Evolve Bank & Trust holds all Dave member deposits and issues Dave debit cards.
Is Dave FDIC-insured?
Yes, Evolve Bank & Trust, which holds deposits, is FDIC-insured.
Does Dave affect your credit?
A credit check isn’t required to open a Dave account. Dave can actually help you build credit by reporting your rent and utility payments to the credit bureaus. This service is free if you set up qualifying direct deposits.
How do I cancel Dave membership?
You can cancel your Dave membership by contacting the company by chat (using the app) or by calling the phone number on the back of your debit card.
Dave Reviews
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How do I know I can trust these reviews about Dave?
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Page 1 Reviews 0 - 10
DesireeMiami, FL
Reviewed Sept. 12, 2024
I have three fraudulent charges on my account. They tell me 3-5 days to get a virtual card and they were sending a new physical card FedEx. LIARS! I have my direct deposit and can't get my money. The fraud takes up to 45 days. I am beyond mad. I will post every single day.
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RobertMiami, FL
Customer ServicePunctuality & Speed
Reviewed Sept. 1, 2024
I have been on Dave a few months. Got A couple $125 loans. My car broke down and was late by a couple of days and paid them back. Now all I can for advance is $25. Their survey section worked for a while. Then started not paying for completed surveys. Or would not pay for original completed survey, send you to another one and not pay for that one either. There is a "we hate broken surveys" screen that pops up but after explaining over 20 times that I didn't get paid or the survey ended and sent me another survey.
They never respond to about money they owe you while companies use our opinions to make millions for their algorithms. It's been weeks and not a single penny has been added to my account. I have over 50 screenshots showing I have to forfeit my reward or it will just stay on that screen till you do. Also since I was a couple days late all of a sudden I get get a single survey to load? Coincidence? Also be aware of the tip screen. They will take additional funds for charity if you're not careful. Gave them 1 star because it doesn't go any lower. Pay what you OWE for completed surveys, I can't be the only one this is happening to. Post on here if has I'd like know! I'll try and add some screenshots. Can't add them all. I have quite a few.
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VickieSanta Clarita, CA
Customer ServiceContract & TermsCoveragePricePunctuality & Speed
Reviewed Aug. 21, 2024
I started to use Dave and it was good but then Dave started to violate its loan agreements. I would sign a loan agreement since I get paid once a month, I would have the repayment date for the end of the month. I would take out a loan and then a week later money would be removed from my account to "settle" my account so then I would have to take a new loan to cover any shortages the unexpected removal of money from my account. This last transaction Dave took out my money a week after I took a loan out and then indicated they had sent me money on the same day and that I needed to pay at the end of the month.
It has been 7 business days since Dave removed money from my account and allegedly on the same day sent me money for a new loan has happened, I owe Dave money that I did not receive and trying to resolve it through their chat is a useless endeavor and I have no recourse but to close my account and delete my banking info in hopes I don't have money removed from my account at the end of the month. Sucks, Dave starts out strong but then starts removing money early and unexpectedly forcing you to start a new loan so they charge more fees and potentially causing your bank account to come up short. I would not recommend Dave at this point; they are just ripping folks off especially if you get paid once a month. If you have any issues, there is no to little customer service to assist with you in resolving your issue(s). Beware.
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DannyFort Worth, TX
Customer Service
Reviewed Aug. 13, 2024
It’s impossible to get help or any type of customer service if you have any problems or questions. Customer service definitely is not something Dave cares about. I would NOT recommend using Dave for anything. I personally found a better place to go. One that has customer service.
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GabrielPortsmouth, OH
Customer Service
Reviewed Aug. 7, 2024
Absolutely abysmal lender, consumers are subject to unreasonable settlement dates, and they're not able to adjust to aforementioned settlement dates to align with their paycheck(s), or monthly benefit. Additionally, their customer service seems to be directly opposed to formulating a coherent reply beyond the canned responses they're allotted, and they're not willing to help the consumer with the issue I've described above. Do yourself a favor, don't utilize their services.
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RaquelHilton, NY
Customer ServiceContract & TermsSales & MarketingPrice
Reviewed Aug. 3, 2024
If I could put negative stars I would. Be informed you will need to jump through hoops to cancel Dave and continue to get charged their $1 fee over and over. I shouldn't have to go through several steps to get out of this ridiculous contract. Over time I'm sure the $1 per person adds up and they are basically scamming people who simply wanted to check out the service, and who thought they may benefit from it. Unfortunately I never used it, but continue paying although I did email and cancel.
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RobertWashington, DC
Reviewed June 3, 2024
I never had a account with Dave because someone else was using my information with them to have an account in my name, tracking credit, etc. After a long process of proving I'm me and getting a fake account closed down then they tried to start charging me subscription fees for an app I don't have. Stay away, Far away!!
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StaceyMiramar, FL
Online & App
Reviewed June 3, 2024
I downloaded the app and tried to get a cash advance. I wasn’t approved so I closed and deleted the app. Now I see that they take $1 from my account. How do I contact them and get back my dollar. They are shady!!!
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DennisOak Harbor, WA
Customer ServiceSales & Marketing
Reviewed June 2, 2024
I joined hoping to receive advance. No wait a day??? I won't need it in 30 hours when my ss retirement will direct deposit $2000. Sorry don't need you now. Great idea but too good to be true. Nothing on the internet is trustworthy anymore. It's just a rerouting scam. No customer service in reality.
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StanleyWaldorf, MD
Customer ServiceStaff
Reviewed May 27, 2024
Stay away from Dave! Warning! When you call customer service it’s in another country! The representatives talk to you nasty and let you know there is nothing you can do about your missing money! They have $75 of mine for over seven days and I’m still fighting to get it back! I didn’t even buy anything! It shows pending.. but why???? I’m am contacting the Better Business Bureau! I only it’s only $75 but it’s my money. I never got a loan from them. It’s just pending!
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